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								16.02.2020 - 11:50 
								Hi .. i don't understand why atwar have removed all my ELO points? I've never been banned or anything ... so why  ![]() I was playing a duel and then the duel was canceled, I go to my profile and I see that I have no more points..general or in season .. why  ????????     I was playing against Guest41083 which I now see does not exist on the platform. How is it possible? who explains to me what happened? 
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								16.02.2020 - 12:29 
 hi. well, the elo points are when you win/lose a duel against another person. im not an expert on atwar but I heard they remove elo points when people think youre alt. Guest accounts are eliminated 2 days after they creation, maybe is that why the account doesn't exist anymore. And Supporter/admin/mod should tell more about this. but atleast you have a probability of why your elo was remove. Edit: ok forget about what I said. if that happend your elo should be 1k. its 0, which is strange, you should send a message to a mod. 
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								16.02.2020 - 12:32 
								Elo points are when you win/lose a duel against another person  :  i know I heard they remove elo points when people think youre alt. : what you mean? 
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								17.02.2020 - 06:59 
								Well i took a look at your profile and at least now your elo is not 0, for this season is 921.2 and the general 918.8. But yeah still its quite weird, i dont understand why duels lost to accounts that are deleted appears the minus... (e.g. -10) while a duel won to a deleted account is not counted. 
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								22.02.2020 - 14:43 
 yep clavis fix all..was a bug but trust me was 0 general 0 season 
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你确定吗?